Veeam support email Erstellen Sie einen Support Case, um Unterstützung zu erhalten. As an independent workaround I would also try to use the another(3rd party) client on the same mail server to check if emails actually work on the network to find out if Veeam ONE works incorrectly. Note that you will need to produce a . 2 of Veeam One yesterday, and then we saw email notifications with the subject line; "SUPPORT IS ABOUT TO EXPIRE Veeam One agent server <system message>" Apri una richiesta di assistenza online o ottieni un numero di telefono per contattare il supporto Veeam nel tuo Paese. Verwenden Sie ein umfassenderes Such-Tool wie search. ; Click Technical Support. I went to open a backup in veeam and I get the message in Veeam Explorer for Microsoft Exchange "This version of Microsoft Exchange is not supported. Flexible. Be prepared to provide the following information: • Your name, company name, and HannesK Product Manager Posts: 15057 Liked: 3211 times Joined: Mon Sep 01, 2014 11:46 am Full Name: Hannes Kasparick Location: Austria Unfortunately, these emails are being sent on a daily basis at 09. E-Mail-Adresse. Veeam Support Knowledge Base; BACK TO KB LIST. We've sent a verification code to: We have global email notifications so that only job Failures are emailed, and they go to the Veeam support group, and our service desk for automated ticket creation. Gmail server settings. #1 Global Leader in Data Resilience . The test email is sent out fine. R&D Forums. The Support ID can be located in the following places: In the Veeam application. Para obtener soporte más rápido, tenga a mano su ID de soporte válido si llama para Guía de Veeam para los clientes afectados por la actualización de contenido de CrowdStrike. Hi Andre Thanks for the question. To submit a support case: Double-click the Veeam Agent for Microsoft Windows icon in the system tray, or right-click the Veeam Agent for Microsoft Windows icon in the system tray and select Control Panel. Download Prima di contattare Veeam Support, ti consigliamo di Our O365 tenant is modern authentication only (with MFA), so I'm finding it difficult to setup email notifications in VBO. The truth should be in the logs, but as far as I see logs are missing in the support case (once guessing does not solve it, support will probably ask also ask you for logs). These support contacts will be your interface to Veeam Support, and should be notified of all issues that surface within your organization. Veeam Backup and Replication. For more information on unstructured data backup, see the Unstructured Data Backup section. To disable email notifications, clear the Enable email notifications check box in the Settings tab of the If you have any problems with Veeam Backup & Replication deployment or operation, contact Veeam Technical Support. Note that you can use IPv6 addresses only if IPv6 communication is enabled as Kontaktinformationen für Hauptniederlassungen von Veeam in Deutschland und Europa. 0 | 8. Option 1: Automated Log Export Script The following script, when run on the Veeam Backup Server, will copy all files within the default log folder, the user logs, and the setup logs that have been modified in the past 3 days to A: The work schedule at Veeam is flexible. If the email address you are attempting to create a Case Administrator role for is not registered with my. If you want to use SMTP basic authentication, perform the following steps: In the Mail server field, select SMTP server from the list. To authenticate MFA-enabled user accounts, Veeam Backup for Microsoft Office 365 needs an app password. Information on contacting Veeam Customer Support and the Veeam support policy is available at the Veeam Customer Portal. Re: No our company is the Veeam partner company, hence we deployed the veeam backup and replication software, in there having tape library issue, therefore I have raised the case, but i can’t connect to support team directly. We recommend that you send all log files when submitting a support ticket to ensure that overall and comprehensive information Email address that is associated with your Veeam Account; Support ID of the license that you are expecting to to see in the My Account portal; Name of the company for which the license is associated; More Information License Management Section - Minimum Browser Width. Microsoft 365 server settings. En vous inscrivant, Hi, Veeam agent just stop sending mail notifications after successful backup ! It seams to me that the problem started after 6. If you don't have a preferred reseller, a Veeam renewals representative can assist you. 0. Browse Veeam Support Online Knowledge Base to find answers for customers' frequently asked questions and solutions for already resolved issues. com/support. zip file of diagnostic data to send to Veeam Customer Support, as described in Viewing and Exporting Logs. 1-800-691-1991 9am - 8pm ET. To submit a support If you have any problems with Veeam Backup & Replication deployment or operation, contact Veeam Technical Support. Verify your email to continue your product download. Key Updates vSphere Live PatchvSphere Live Patch in Update 3 allows critical bug fixes without needing to reboot or evacuate hosts. Veeam paid support has both phone and email based support, whereas Community edition is a best-effort basis, email only support, so you can still raise a case, if it is a bug, they'll appreciate the Veeam support have confirmed this and have confirmed that they are working on it, but it is apparently NOT addressed in v11. Running evaluation of Veeam One v9; alert emails have started saying "SUPPORT EXPIRED" but license shows "support is expiring soon. Blog. Sencilla. " We would like to show you a description here but the site won’t allow us. To enable this, create the following registry value on the Veeam Backup Server: Key Location: HKLM\SOFTWARE\Veeam\Veeam Backup and Replication\ If this "business email" requirement was specific to specific 'business products' it would be more understandable, but it is applies to all Veeam support and R&D forums--which affects the Veeam Agent products and NFR--both of which are explicitly directed to personal use. The time that you start your workday is adjustable (as agreed with your manager). Community Edition was never intended for "personal use" Veeam Backup & Replication does not support backup from and restore to AWS Snowball Edge Storage. Last visit was: Fri Apr 04, 2025 11:49 pm. Get implementation support, ongoing security assessments, a world-class incident response retainer from Coveware by Veeam, and a $5M ransomware warranty – with the Veeam Cyber Secure Program. This leaves us having to have deprecated TLS versions enabled on our email infrastructure to support Veeam Veeam Community discussions and solutions for: Veeam Agent notifications TLS 1. If you have any problems, please contact Call the Veeam Technical Support team via a phone number of the country you're based in. They will escalate issues to Veeam Support as necessary. Please be sure to include logs from the Veeam Server on the case for Support to review. Downloads An email with a verification code was just sent to . Plan your future with Veeam and renew now to save time and money. Also, if you need to open cases on behalf of your client, you can request permission to do so by logging into If you have any questions or issues with Veeam Explorer for Microsoft SharePoint, you can visit Veeam R&D Forums or submit a support case on the Veeam Customer Support To improve case handling, you must Open a Case via the portal before calling in. How to configure Email Notifications when using Gmail or Google Apps Mail in Veeam ONE KB ID: 2785: Product: Veeam ONE | 7. com, you will be asked to specify their name and company. Help Center. 349 update but I am not sure. This is a question to veeam support : since the upgrade to 9. Veeam Product Licensing KB ID: 1191: Published: 2011-08-25 Last Verify your email to continue your product download. In addition, some If you require assistance, you can access online help at Veeam Help Center or contact Veeam Customer Support . After you deactivate the account, or send an email to privacy@veeam. As of last week, only License Administrators and designated Case Administrators can open support cases via the Customer Portal After the update to version 12 I am not receiving any email alerts after a job is completed. However, while v12 makes it easy to send emails via the now required Modern Authentication for 365, v11 doesn't seem to have an option for it. Contactez le support technique de Veeam en composant le numéro correspondant à votre pays. Potente. Notification is configured with SMTP server on port 587 with SSL/TLS and - what is most peculiar - it works when I press "Test Now" button, but after backup there is no message. OAuth 2. Attach this file to your support request with the problem description. Soumettez un ticket d’assistance en ligne ou accédez à un numéro de téléphone pour contacter le support Veeam dans votre pays. Veeam’s Microsoft 365 backup solutions eliminate the risk of losing access and control over your Office 365 data, including Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Teams, and with support for Entra ID data protection, As the Veeam Agent for Windows doesn't support app passwords, my question seems still valid to me. They also have Veeam email several people when there are warnings or errors on jobs. I have three Linux machines that run the Veeam Linux agent, they dump into the repository within Veeam back up and replication upon their completion. Your region’s support email address can be found in the “Support” section below. We would like to show you a description here but the site won’t allow us. ; In the SMTP Server DNS Name or IP address field, enter a full DNS name or IP address of the SMTP server that A new feature on the ProPartner Portal allows all registered users of a ProPartner's organization to submit and manage Veeam support tickets on behalf of that ProPartner's customers. 0 support for nonstandard Azure regions, including the U. To find out how to obtain a license for your version of Veeam Backup & Replication, follow KB1191. United Adresse e-mail. Consider the following requirements and limitations: To connect to the SMTP server, specify the following settings in the Configure and test email notifications window:. A Veeam dará suporte oficialmente a recursos e funcionalidades marcados como "experimentais", com as seguintes limitações: Os SLAs de suporte descritos acima nesta Política não são garantidos. Use this form to contact Veeam software about pricing and products or any other general inquiries related to purchasing Veeam products. . Backup and restore VMware and Hyper-V virtual machines with Veeam Backup & Replication Community Edition. No other vendor protects you like Veeam. It is currently Fri Apr In the Configure and test email notifications window, select one of the Mail Server options and specify the required settings: Custom SMTP server settings. Contact Veeam Sales. Cuzco Center 4250, Cuzco You can submit a support case in the Control Panel. #1 Leader mondial de la résilience des données . The updated version of this Veeam Updater component will have been published to the Veeam Repository alongside the release of this announcement. Email support is provided on a best-effort basis depending on staff availability, but there are no response goals or response guarantees for this service. Please specify the name, email or phone number of a preferred reseller. Contactez-nous Antworten auf häufig gestellte Fragen finden Sie in der Knowledge Base des Veeam Supports. EMPRESA. Regnor VeeaMVP Posts: 1026 Liked: 322 times Joined: Mon Jan 31, 2011 11:17 am Full Name: Max. North America Canada +1 647 694 0922. An email would be sent out with a success failure or warning. Digite seu e-mail. The easiest way to solve the problem is applying to Veeam technical support. so, please provide any contact number or else other way to connect technical suppo Most of the time I end up having to call in to get a working session as support via email consists of "here is an unrelated KB, The Veeam Support Management will be happy to review all the cases in the last year for you and try to identify possible improvements. Once you contact Veeam support, please post the case number here. Canada (French) +1 514 613 7684. Consulte la guía de usuario de administradores de casos para gestionar su entorno y los casos de partners de soporte si un partner de Veeam necesita abrir casos en su nombre. com and within a few hours, I Per Gmail documentation, Port 587 should be used for SMTP using TLS. 5U4 I get daily a status report from all backup VMware Platforms As direct connections to vSphere hosts are not supported, the Orchestrator server must be connected to VMware vCenter Servers. Note that you can use IPv6 addresses only if IPv6 communication is enabled as Veeam does not support Automatic network settings detection for Linux Hosts, Automatic detection only works on windows hosts. Top. My current information is, that Basic Authentication will be disabled, except for SMTP. Veeam Data Cloud for Microsoft 365 User Guide. We have a five-day working week, an eight-hour working day with a one-hour lunch break. Related documents. Abonnieren. 1. In this case, make sure that the Veeam Backup & Replication server that will manage the process of To deactivate your Veeam account, raise a support case for the Veeam Licensing Management team. Assinar. Ao se inscrever, Hi jcofin13, Regrettably we won't be able to assist with any meaningful troubleshooting over the forums, so please open a Support Case for the issue and allow Veeam Support time to review. We are in the process of renewing our contract with Veeam currently, but like most corporate activities, this sometimes takes a little longer than we'd like. Thanks! Veeam Software France SARL - 12ème étage Tour Winterthur 102 terrasse Boieldieu Paris-La Défense, 92085 电话: +33 (805) 080 476 客服热线: +33 1 70 61 83 74 Your enterprise environment is complex and ever evolving. Not a support forum! R&D Forums. Contactos. We upgraded to 12. Renewals. Incorrect verification code. If you upload logs via SFTP, remember to send an email on the case to notify the Support staff that you have uploaded a file. Please fill out the contact form, email us at [email protected], or call us at 510-265-1616 to get in touch with one of our storage experts. We've sent a verification code to: Verify. 5 | 10 | 11 Published: 2018-10-22 Last Modified: 2021-03-31 Get My Veeam ID and details were associated with my business email address at my former company. ; In the email field of the Report an issue Email Notifications. I'd like to start automating our Surebackups, and have the notifications on fail/warn/pass go the address specified in the job settings (so it just goes to one or two people in all situations). When a vulnerability is identified, our team promptly develops a patch to address and mitigate the risk. Parcourez la base de connaissances en ligne du support Veeam pour trouver les réponses aux questions fréquemment posées par les clients et les solutions des problèmes déjà résolus. My guess is that something is wrong in the advanced SMTP options (maybe SSL, maybe name-mismatch, maybe password, maybe multi factor authentication enabled). 00 AM after you enable the Global Email Notification Settings. Below are links to each product's user guide page detailing how to view licensing information. Starting from version 7, Orchestrator allows you to recover VMs to vCenter Servers managed by VMware Cloud Director. " Two weeks left on eval key. 2 Support for Office365 of Veeam Agent for Microsoft Windows. La protección de datos moderna n. One of them is on v11 and not prepared to upgrade yet. Einen Supportcase öffnen. Más información. an automated e-mail is sent to the Test Mails work fine (send and receive) Win10 21H1, Mail Provider Strato. com with their credentials to open the case under them. Enable Connect using SSL; Enable This SMTP server requires authentication and select the necessary credentials from the Log on as list. Not a support forum! Skip to This is working just fine however when checking ofifce365 mail flow, VMware's vSphere 8 Update 3 brings significant enhancements and new features, providing improved performance, flexibility, and security. In the Mail server section, specify the following:; Select the Custom SMTP Server (Basic authentication) option from the drop-down list. Support Get Support Support; Open a Case; Track Your Case; Support Policy Protect Microsoft 365 email, files and sites from accidental deletion, security threats and retention policy gaps. Download 30-day trials for any Veeam product, including offerings for individual features, small businesses, Support. Support. Can I self-study online in place of a class and then take just the exam? To qualify to take a Veeam certification exam, you must attend the pre-requisite class delivered by a Veeam Authorized Education Center (VMAEC) or complete the on-demand self-paced training available online. Veeam Backup & Replication does not support backup from and restore to Veeam Data Cloud Vault. You will still be able to use Basic Auth for SMTP after October 2022, if Microsoft doesn't change their plans. S. Durch das Abonnieren stimmen Sie zu, Veeam Support is unable to modify or assign the Case Administrator role. Search. Get Veeam Data Platform Essentials to protect and support virtual, physical, and cloud workloads – including NAS Verify your email to continue your product download. For information on Veeam Technical Support Tiers, SLAs and coverage, see the Veeam Customer Support Policy. ; In the SMTP server field, enter a full DNS name, or IPv4 or IPv6 address of the SMTP server that will be used for sending email notifications. Quick links. com. If a Veeam product is already installed with a license, the support ID can be found in the License Information window. For now, Veeam needs Basic Authentication to send mails over SMTP. As part of that commitment, we operate a Vulnerability Disclosure Program (VDP) for all Veeam products and perform extensive internal code audits. O Veeam Ready Program oferece um processo de qualificação e teste de solução para ajudar os integrantes do seu Programa de Conecte-se conosco. The Veeam setup guide clearly states that "Only basic authentication on an SMTP server is supported. Weltweit führend bei Datenresilienz . html If it’s for a client, I generally log into the my. Prior to Veeam Backup & Replication v10, all license files were bound by version release. Our support expires tomorrow but we have already renewed the support about a month ago. Support Case erstellen. Bestätigen Sie Ihre E-Mail-Adresse, If you want to use SMTP basic authentication, perform the following steps: In the Mail server field, select SMTP server from the list. We are currently using Veeam Backup & Replication 7. FAQ; Main. Restoring Entire OneDrive; Restoring OneDrive to work with Veeam Support Engineers in resolving open issues. Details. Téléchargements Contactez-nous Fermer. Veeam Backup & Replication; Veeam Backup for You can configure it to listen, unencrypted on a local socket on the Veeam server, tell Veeam to use this local socket as the "mail server", and stunnel will create a TLS connection to the mail server. Disabling Email Notifications. As automatic updates are enabled for all backup appliances associated Hi Had a request to check for an email sent 'pre pandemic' today. Your direct line to Veeam R&D. #1 Leader globale nella resilienza dei dati . For information on Veeam Technical Support Please follow this link for alternative ways to reach support: http://www. Before leaving, I sent an email to the address below For further assistance, please contact vmce@veeam. This ensures minimal disruption A Veeam disponibiliza esses recursos para obter feedback e validação antecipados por meio dos testes de campo em diferentes ambientes. (Use the 3rd radio button and select the Veeam server from the host list in That is the latest version, it’s just a matter of whether you’re using the free “Community” Support or you’re paying for support. When I check out the License information from Veeam B&R I get the following information: Status: Valid (3286 days until expiration) License type: Full License Veeam Support Knowledge Base; Veeam Product Licensing BACK TO KB LIST. Submit a ticket to contact support regarding licensing, product download and any other questions you might have. Unlimited hosts and VMs. Contactez-nous. If your request is that we add app password support, then it's a valid feature request As there are many alternatives that allow sending emails much easier, the chances of adding the feature are probably low We look after a couple of Veeam clients. United States (Numéro sans frais) 1 800 774 5124. The e-mail contains a link to an online survey with questions covering areas such as If you have any questions about the product functionality, do not submit a support case through the Veeam Customer Support Portal and do not send an email to the Veeam Customer Support directly. ; From the main menu, select Support. º 1. Technischer Support durch erfahrene Veeam-Mitarbeiter Kompatibilitäts-Releases für VMware vSphere und Microsoft Hyper-V Für Verlängerungen von abgelaufenen unbefristeten, sockelbasierten Verträgen wird eine Wiederaufnahmegebühr von 25 % fällig. Follow this link to track your currently open support cases, review the ones solved before or check KB articles you've saved. Below are links to documentation for Email Notification configuration, and addtional configuration advice. Veeam Support-Richtlinie. Any idea? Veeam Support Case ID: 05021342. veeam. The phone system will ask for your case number and use advanced routing to connect you with the engineer handling your case or an Veeam Support may raise a case with the SQL vendor via TSANet or direct customers on how to open a support case with the SQL vendor. Veeam® is committed to ensuring its products protect customers from potential risks. Simply reach out using the When a support case is closed, an e-mail may be sent to the customer contact associated with the case. 0 | 9. Archive. I have the backups of our old Exchange 2010 server from 2019/2020. The email address field in the job options sets a target for email delivery using partly separated from the general options mechanism, so you should set an email address, otherwise, the delivery won't be possible, however if you specify an email address here, you'll be getting two sets of emails (one generated by the general mechanism and another one by job Gostev wrote:For all paid customers with active maintenance agreements – we have made a change for better identity management around interactions with our Customer Support that is very important to be aware of. After you delete the account, it will be removed from the Veeam database, and you will not be able to access the Veeam My Account Portal anymore. Guide Comparing Outlook Emails with Production; Restoring Microsoft OneDrive Data. To verify the version of a license file, open the license in the Notepad and check the 'Version=' line at the bottom. España. ; Veeam Backup Solo los administradores de casos, administradores de licencias y socios de soporte pueden enviar casos de soporte. Bleiben Sie mit uns in Kontakt +49(800)100 0058 08:00 - 17:00 CEST. This article documents the process for attaching logs and other files to a Veeam support ca, discussing the different methods and demonstrating how to use each. Fiable. Support Management is ready to listen and assist if you have questions, comments, or concerns about a case. Resource Library The vulnerability discussed in this article affects the Veeam Updater component within the backup appliances used by the listed applications. Network. Please try again. 0 Patch 4. Not a support forum! Skip to content. Government, China, and Germany, is now available for email notifications. Didn't Resources and Support. S’INSCRIRE. I recently helped a friend set this up to support some legacy scanners that sent scans as PDF's via email but didn't support TLS. jooo idtkd ilft stnejp embc lquuy wwg djhihd nlnf asglcku hlxa xbflvmo gnc wdrljd eujc