Starhub prepaid hotline You may also purchase at our Online Store , while stocks last. 2) Log in using your Hub iD or StarHub mobile number. Call 9850 0000 toll free. Tourists will also be able to get an eSIM when they purchase a local roaming line from StarHub. Go to “More” > “Manage account”, select a service, then choose “Contacts”. You can use the app to top up your prepaid SIM card or to add credit to your postpaid account. You don’t need to request termination if you’re using a StarHub Prepaid SIM card as it automatically expires and de-registers if With StarHub WOW Prepaid Data Plans, you can stream your favourite shows or chat with your loved ones without worrying about extra data charges on Sundays! Purchase your plan now! Now, all StarHub Mobile Postpaid customers can top up any StarHub Mobile Prepaid account via SMS or StarHub Prepaid App. Hub iD. 8. Simply download and start using it now! How do I complain to StarHub? Call our Hotline. megan henry rochester, ny; st francis school district; sasserror function rgb is missing argument $green Pop into one of StarHub’s seven stores or contact them by phone or email for more information. unless you cancel your Max Ultimate subscription through Max Please check below for the stocks status of the new iPhone at StarHub Shops. kinki_05 Junior Member. Once you have your SIM card, topping up your credit is a breeze. Contractor's Corner; Investor Relations; Switch to eight and bring your old number (it’s called “port-in”). com StarHub Fibre TV customers. Enjoy an all-day flat rate on video calls . I got these plans quoted to me: 20 dollan CIS plan: 4G, 150GB, 1k mins, 1k SMS, 1 year commitment, Caller ID got 25 dollan no commitment plan: Similar as above but no Caller ID Fastest connectivity, best streaming experience and customer service on Singapore's #1 awarded network Fastest connectivity, best streaming experience and customer service on Singapore's #1 awarded network Contact us to find out more about Super Direct Service. A few simple taps on your phone, and you can do so much more with your prepaid account. I attempted to port over from my current starhub plan to gomo and was told that was phone number is a prepaid plan. Dial +65-6820-1633. Shopping made easy with StarHub OnlineStore. Have fun and expect more screw ups. Personal. 5GB Free Data (30 days) M1 $14 StarHub Personal - Check out our new offerings & promos. You can also bar calls to your phone. Country: This shows the destination of the call. Contact Us; FAQ Career Enquiry. Find StarHub's customer service hotline, FAQs, address and more. Study now. Call 1630. Fastest connectivity, best streaming experience and customer service on Singapore's #1 awarded network Can I reactivate my StarHub prepaid card? Yes, you can retain all 5 Prepaid SIM cards after re-registration. Go to any StarHub Prepaid retailer. Services available at StarHub Exclusive Partners. Dial the International Access Code of the overseas operator you are roaming on followed by 65-6820-1633. No need to switch SIMs on a multi-city trip. About Us. 00 is required for each eNETS direct debit transaction. *5GB data can be use both locally and in You can still sign up for the StarHub promotion and activate using a different email address as your existing Max Standard subscription. S$5,555. Whatever your mobile needs, we have prepaid cards with the best value to cater to them. Show more results. Call 1633. Simply re-register your Prepaid number with your personal particulars at any StarHub Shop by the date indicated in your SMS to continue using it! Otherwise, your Prepaid number will be terminated within 2 weeks from the date indicated in your SMS. Details are provided in the sections below. I have submitted my prepaid port-in request via self registration portal (Port-in & Registration), how long will the port-in process take? Check mobile data usage, activate roaming, pay bills and more, effortlessly with the refreshed My StarHub app. OR. I just top up $10, no bonus value nvm, but the expiry date didn't extend. You don’t need to request termination if you’re using a StarHub Prepaid SIM card as it automatically expires and de-registers if Manage your StarHub account, view bills, and track usage with ease. Find our customer service hotline, technical support, FAQs, guides and more here! How do I contact StarHub hotline? Dear customer, Roaming Calls made to StarHub Customer Service Hotline +65 6820 1633, Business Care Hotline +65 6820 1631 and Platinum Hotline Address: 67 Ubi Avenue 1, #03-01 StarHub Green, Singapore 408942 Telephone: +65 6825 5457 Email: IR@StarHub. Switch to StarHub; Store Locations; Reviews, Guides & (2) Do an online top up to your Starhub prepaid. StarHub TV, meanwhile, is a service with a selection of over 200 television channels, and options like high-definition channels, video on demand, and even karaoke. If you have enquiries, comments and feedback on career opportunities with Singtel and / or your application experience, reach out to us by completing the form. Call 1637. g bank, insurance etc. Value-added Services Personal. Find out about how to use, navigate and shop on StarHub Online Store easily and efficiently. ; We will assign a temporary number for you while we undergo the port-in process with your existing operator. Coverage and speed is excellent in the city on the three major networks. StarHub Prepaid App. company-information. Report. From A StarHub Mobile Phone. Enjoy all these benefits when you use our services: 1. Find out more here today! Prepaid Add-ons. Please wait for verification Manage your StarHub prepaid account with StarHub Prepaid App or dial *123#. StarHub Support provides you with self-help customer care solutions. For more information, please call our Customer Care hotline at 1633. Billing Enquiries Mondays - Sundays, 8am - 9pm. I now face a problem in unable to port to M1. For a 1-to-1 StarHub TV+ box exchange, please visit our shops at NEX, Jurong Point, Plaza Singapura or Tampines Mall. Resolve all of your StarHub billing and payment issues and enquiries quickest and most efficiently. Joined Dec 1, 2005 Messages 19 Reaction score 0. ) Services available From now till 30 November 2018, customers can simply call 6950 3834 using their StarHub Mobile prepaid line and sing their heart out over the phone. StarHub Enterprise Managed Mobility. Part of the telco’s ongoing drive to simplify the customer experience. You don’t need to request termination if you’re using a StarHub Prepaid SIM card as it automatically expires and de-registers if Anyone know how to contact singtel prepaid cusotmer service? The 1800 hotline don't have option to talk to customer service. 92 595. 1 year ago. of $20. Prepaid Mobile Plans in Singapore. Toggle navigation +65 6701 1185 (Singapore Time Zone, UTC+08:00) We bake cookies into our site to show you content we think you’ll be interested in, and do things like remember what you’ve added to your shopping cart. PM me if anybody is interested. Want to port over a non-StarHub prepaid number? Visit a StarHub Shop and we'll take care of it for you! Maybe by calling Starhub prepaid hotline (9850 0000) instead of 1633 - you can get lucky & get to speak to another CSO that allows you to buy the 90 days@$1. What is starhub prepaid hotline number? Updated: 9/28/2023. You can do Starhub prepaid top up on 3rd party shopping sites like Shopee, Qoo10 or top up on Starhub's own Web site. International Roaming Subscription (U. $10/month) comes FREE with our mobile plans. Enjoy all these benefits when you use our services: StarHub Customer Service Centre. (This outlet does not provide technical support services for mobile handsets, which include exchange of iPhone handsets. Make top-ups, check your account balance, activate data plans, and more. StarHub Shop Locations & Opening Hours in Singapore. Manufacturers Service Centres. If you are servicing your device contract, you can upgrade your plan to the same or higher monthly subscription plan with no additional fees to enjoy more data with StarHub's 5G Tracking your local mobile usage has never been easier! Simply follow these steps: 1) Download My StarHub app on the App Store or Google Play. Step 5: Enter the top up amount and account to pay from. Postpaid. StarHub Prepaid Internet SIM Card: 28 days: $10: 10GB + 500 mins local calls & 50 local SMS: StarHub Prepaid Internet SIM Card: 28 days: $6: 600MB with Amazon Prime: StarHub Prepaid Internet SIM Card: 28 Days: $25: 80GB + 40GB worry-free data on Sundays: M1 $8 Prepaid SIM Card: 90 Days: $8: $10 Main Balance + 1. View fees here. Each Passport holder can only register up to 3 Prepaid SIM cards (regardless of service provider). Note that you also have to return your broadband or TV equipment. I have a Singapore Starhub SIM and my mother has a Singtel SIM. StarHub app: 1. Enjoy even greater value with our complimentary and add-on mobile services. Contact us; Other Useful Links. For Prepaid SIM from other operators, please contact them for more information For M1 Prepaid SIM, you can visit any M1 Shops for de-registration from Mon-Fri (Exclude Public holiday) 11am-5pm. , DataTravel, IDD phone call and overseas call), accessories purchased via StarHub Shops/Online store and EasyGo monthly payments. Log in with your Hub iD or mobile number. For more information on various roaming rates for making calls, sending SMS or data roaming, you can check below for the various destinations. com . Via our StarHub Prepaid App. Call Divert Redirect all incoming calls to a designated mailbox. Featuring the irresistibly sexy Ricky Martin, the launch of the first of a three-part series limited edition Green card coincides with the release of his new album entitled "Sound Loaded" in Our website uses cookies to improve your online experience. MobileOne (M1) StarHub Prepaid SIM Card: $8: 90 days : 1 GB for 30 days: $0. Choose from the Best Home Fibre Broadband plans in Singapore, offering WiFi speeds from 2Gbps to 10Gbps, paired with next-generation WiFi 7 routers! I passed by Starhub Plaza Singapura just now, confirmed that there are still SIM only plans that are not Star Plans. This is a prepaid plan not postpaid as what Starhub said. These cards must be enrolled with security provisions of StarHub's Personal Data Protection Policy would also apply to your relationship with StarHub. monitor usage, enjoy instant treats, view and pay bills – at any time through the enhanced My StarHub app. Leave us your contact details and we'll be in touch with you or Call Us today at 1800 888 8888 use and/or disclosure of my data in this form by StarHub to send me newsletters and/or promotional materials about StarHub’s and our partner’s products and services, from time to time. 98745286. Whether you're looking for generous data allocations, extensive call minutes, or a plan that's easy Our website uses cookies to improve your online experience. If you have further concerns about this you may contact the company that issued your card to you. The operator help me check almost 30min end up tell Ask me StarHub Support provides you with self-help customer care solutions. Pop in your eight SIM card or activate your SIM card at our eight retailers/ service centres and our retailers will complete the steps for you!; Once the port-in process is completed within 1- 3 days from Step 1 : Select Top up Amount. 4. A 20% surcharge applies for Pay-As-You-Roam customers. Leave us your contact details and we'll be in touch with you or Call Us today at 1800 888 8888! You may contact our Customer Service hotline at 1633 for a rundown on the relocation procedures, or refer to our relocation guide for more information. 4G预付卡 - Payment made will be updated on our system within two days. Discover the best prepaid SIM-only plans in Singapore. Find locations of StarHub Exclusive Partners. StarHub Prepaid SIM card rates. Heavy users can look forward to saving over $20 in daily call charges without needing to activate yet another To view your bills for the previous 6 months using StarHub app, go to "Pay" from the bottom menu, tap "Pay bill", choose an account, tap the 3 dots icon, and select "View previous bills". I also confirm that any personal data disclosed will be StarHub was awarded the license to provide fixed networks and mobile services on 23 April 1998, when the government announced that the telecommunications sector in Singapore would be completely liberalised by 2002. StarHub Public Hotline. 6. Duration: For calls, this is the duration of your call Amount: This is the charge based on the published rates on IDD 008/018 For termination of broadband or TV services, you may contact our Customer Service hotline at 1633. SHOP. I have a Pixel 7 which has a Boost SIM and has no problem. Like new. Kindly call from a StarHub mobile or home number that is registered under your NRIC or FIN number. This will give you ample time to purchase a new 14-day plan and continue enjoying our services after your current plan expires. Personal; SME; Enterprise; About Us; I confirm that I am authorised to act on behalf of my organisation and provide the above business contact information for the purposes of the form. This answer is: Title: SCV 5409 Retard Created Date: 2/27/2014 3:43:35 PM StarHub will continue to prioritise the safety of all customers Singapore, 8 May 2024 – StarHub will now offer eSIM as an option to customers who purchase a Star Plan. The new StarHub Prepaid App helps you to take control of your prepaid account without the hassle of waiting in lines. Find our customer service hotline, technical support, FAQs, guides and more here! Our website uses cookies to improve your online experience. Postpaid vs. Joined Jun 21, 2011 Messages 16,705 Reaction score 26. Enjoy even more benefits when you make international calls via IDD 008 from your StarHub Mobile (Postpaid), StarHub Mobile (Prepaid) and Digital Voice Home/Digital Voice Travel. Select "Switch to Star Plan" and follow the steps. Please ensure your SIM card is working before you leave the registration counter. If you are on Star Plan, you may seek assistance via our chatbot. S$198. P. No 2G is available (see below), 3G on 900 and 2100 MHz, and 4G/LTE has started on all three providers on 1800 MHz (band 3) and 2600 MHz (band 7). I paid on the 1st of the month. @crystalnox already shared (in Jan '23) that he also encountered 5¢ deduction on Starhub prepaid when VoLTE is enabled. StarHub Business Manager Manage your StarHub business services anytime, anywhere with SMB app. You’ll see a notification if your Star Plan is suspended due to payment issues. Prepaid Mobile Enquiries Available 24 hours. Go to the “My Bills” page. For more information, please read our Data Protection Policy. M1 told me Starhub rejected the port in with reason "INACTIVE LINE". You may call our Prepaid hotline at 9850 0000 and select option 4 in the main menu to check if your Prepaid SIM card has been registered with StarHub. Calling Starhub hotline is useless - they told me Star Plan under different team/management. Date and Time: This is the date / time the call is received / made based on local Singapore time. com/prepaidWe hope yo Starhub Prepaid Golden Number 9881. (do the online top up a few days before / close to the Starhub prepaid's expiry) Top up $10 gets you 120 days validity (which is counted starting from the day of the prepaid top up. giga. Log in with your Hub iD. The person registering the SIM card must be at least 18 years old. For Customer Service and Account related matters, Please contact corpcomms@starhub. Enjoy more perks with StarHub Prepaid Mobile Add-On. 2025-02-16 05:32:11 @qlslxsm @StarHub @StarHubCares My home broadband is currently down due to an IP issue as mentioned by your agent. However, do note that some of the features that were previously available on *123# including ‘Main Wallet Validity Extension’ and ‘Happy Transfer’, will also be discontinued from 30 June 2024 Now with StarHub ePayment service, you have the luxury of paying your StarHub bills in the comfort and convenience of your own home, or anywhere else for that matter. Copy. You don’t need to request termination if you’re using a StarHub Prepaid SIM card as it automatically expires and de-registers if In this video, we'll show you how to check your data balance for your StarHub Prepaid Mobile. Get up to 10% discount when you top-up Singtel, StarHub, and M1 Prepaid SIM card with bonus data, talktime, and credits. Alternatively, you may set it manually by following the below instructions. Thank you. These cards must be enrolled with security program of Verified by VISA, MasterCard SecureCode or American Express SafeKey . Tips and Troubleshooting for Mobile Service. You can use the app to check credit/data balances, top up using various payment methods, get packages, manage roaming settings and view transaction history. StarHub Support self-help portal is here. 5. From A Fixed-Line. You may call our Prepaid hotline at 9850 0000 and select option 4 in the main menu to check if your Prepaid SIM card has been registered with StarHub. However, i still want to keep my singapore number since almost everything is tied to my phone number, e. Update - 5 Nov Using a 4G/5G device but can’t make/receive calls? Enable Mobile Data & VoLTE, set Network mode to 5G/4G/LTE, and restart device. Singapore currently has 4 mobile operators from 2019: Singtel is the market leader, Starhub is in second position, M1 is in third and SIMBA is in fourth. Ordered star plan on starhub app, got the sim card delivered, payment is upfront for first month App says to activate via starhub app but when you Our website uses cookies to improve your online experience. Step 7: And you’re done! Contact Us +65 6363 3333 Our website uses cookies to improve your online experience. Only way is to check with the chat team in NOTE: Service request fees apply for Device Refresh, Swap & Replacement requests. So I contact support and was basically told that since my phone number was once a prepaid plan (that was 8 years ago), gomo's system is registrating my number as a prepaid phone number and thus, the Im planning port my starhub prepaid card to starhub postpaid card. As a StarHub Mobile customer, you enjoy the following complimentary services on your mobile phone. You don’t need to request termination if you’re using a StarHub Prepaid SIM card as it automatically expires and de-registers if Please either fill in the form on the left or reach StarHub’s Investor Relations team at the contact details below: Address: 67 Ubi Avenue 1, #03-01 StarHub Green, Singapore 408942 Telephone: +65 6825 5457 Email: IR@StarHub. sg. Log in to manage your StarHub account, access services, and make changes easily from any device. Switch to StarHub; Store Locations; Reviews, Guides & How-To's; The StarHub Media Centre is a dedicated resource for media enquiries only. Our website uses cookies to improve your online experience. [3] In 2000, the government announced the date for complete liberalisation would be brought forward to 1 April 2000, and the 49% cap on foreign ownership You will receive reminder notifications on StarHub app 3 days, as well as on the last day before your Tourist eSIM plan expires. What is the APN for StarHub Prepaid? The data APN for StarHub Prepaid is “shppd”. We’ve teamed up with the Singapore Police Force to bring you this Scam Masterclass series. Log in to manage your StarHub account, view bills, and track usage. ) Yes, you may download StarHub Prepaid app. Sales Hotline Mondays - Sundays, 10am - 8pm. We Enjoy a host of treats from our EAT. Frequently Asked Questions for StarHub Trade-In for Devices. Details about 5G coverage areas and compatible devices are available at www. The English Premier League broadcast by starhub is always disrupted by frozen screen that always last like 30 seconds and it happens like 6 to 8 times over the 90 mins game. +65 The easiest way to get your dream phone is with StarHub's new Device Plan! Compare our mobile contract plans and find the perfect one for your needs. Prepaid Mobile Number*:. StarHub Customer Care. StarHub Personal - Check out our new offerings & promos. Call Barring Prevent unauthorised users from making calls from your mobile. ; 2 Enjoy quick and personalised access to our Platinum consultants via our dedicated hotlines 1800 822 6868 or 6822 6868 (Overseas). Read more 3Gbps Broadband: Your Internet Just Got Faster StarHub will not be responsible for the loss or damage of the redemption voucher. Tap the “Make payment” button. What’s more? Enjoy FREE 500MB local 4G data* with minimum $10 top-up; Enjoy up to 15% bonus credits ^ when you top $20 and above Now with StarHub ePayment service, you have the luxury of paying your StarHub bills in the comfort and convenience of your own home, or anywhere else for that matter. numberhero. We keep it simple and clear with All-Day Flat Rates. Free Rollover. Edit: former Starhub customer who switched after real life experiences as mentioned above. Causeway Point 1 Woodlands Square, #03-07/08/09/10, Causeway Point Singapore 738099 Opening Hours: Monday-Sunday 11am-9pm starhub. Your activation and continued use of GOMO by Singtel Mobile Singapore Pte Ltd constitutes acceptance of our terms and conditions as amended from time to time. For immediate concerns, such as lost or stolen BPI debit and credit cards, please call our 24-hour BPI Contact Center at (+632) 889-10000 for Metro Manila or 1-800-188-89100 for domestic toll-free calls. Simply log in to StarHub app to check if your existing plan is eligible. Calling from Singapore 1623 (M1Shop Hotline) Calling from Overseas (65) 9680 1623 (IDD Charge Apply) Operating Hours Our website uses cookies to improve your online experience. APN can be set using StarHub Prepaid App: Open app > Roaming Tab > APN Settings. They were put inside Xiaomi phones which failed to work after the 3G shutdown. Hello, I’m a PR who will migrate overseas for work purpose. Additional outgoing minutes for CIS Device Plan S, M, L, and XL are valid for 24 months only. Tap on "Pay" Tab, choose "Pay bill". StarHub offers prepaid SIM cards that provide a cost-effective solution for customers who want to save on their bills. If you’ve already contacted us and we are still unable to address your concerns, please write to CS_HOD@starhub. Top searches. StarHub’s customer service hotline is available 24/7. For termination of broadband or TV services, you may contact our Customer Service hotline at 1633. All, on Singapore's fastest and widest 5G network. 3 Capitalised terms: Unless the context otherwise requires, capitalised terms not defined in these Service Specific Terms & Conditions have their meanings set out in the Consumer General Terms & Conditions. Step-by-step instructions are located at the back of your Happy Stars Top-up card. Watch the Scam Masterclass series today and take action to protect what matters Our website uses cookies to improve your online experience. TIA! Report. Starhub call center is in Philippines and they do not even know who is the marketing or product manager in Singapore. giga! customers can enjoy wide and extensive 5G coverage across the island, powered by StarHub – Singapore’s Fastest Network. Billing Enquiries Mondays – Sundays, 8am – 9pm. com For Customer Service and Account Related Matters: Please drop us StarHub’s customer service hotline is available 24/7. Savings around the clock. - VISA, MasterCard and Amex credit card are accepted at the moment. In the case of a prepaid plan, payment is made upfront, with users being able to purchase additional top-ups as needed along the way. Dial Singtel Customer Service Number for balance check, top-up guides, FAQs, and support. Managing Your Account. See answer (1) Best Answer. (Some people have disabled mobile data for their Singtel/Starhub prepaid at the telco side; and there've been conflicting feedback as some of these people can To check your existing account balance and expiry date, download StarHub Prepaid App on your phone. Existing Starhub customer? Simplify your life with our app! Optimise & manage on-the-Go - Enhance your plans with tailor-made add-ons - Real-time updates, so you’re always in the know - Quick wallet top-ups and streamlined bill management - Safe, simple, and swift in-app payments and top-up of your StarHub Wallet Get More with StarHub Rewards We bake cookies into our site to show you content we think you’ll be interested in, and do things like remember what you’ve added to your shopping cart. Please contact our Customer Service team for assistance on any concerns that you are experiencing with our products or services. Prepaid re-registration and de-registration can be done at the Causeway Point StarHub shop. Switch to StarHub; Store If you’re a StarHub Prepaid customer, you can use the StarHub Prepaid App to manage your services. Android: Settings > Connections > Mobile Networks > Network Mode iOS (iPhone 6 or later): Settings > Mobile Data > Mobile Data Options > Voice & Data ----- The 3G network is shutting down island-wide from 1 Nov—please Once successful, we'll SMS you. K. Wonder it is SIM problem or Handphone problem? Report. com For Customer Service and Account Related Matters: Please drop us a message at Need assistance? Contact Singtel Prepaid Hotline & Helpline. For M1/Starhub prepaid, $10 top up gives you 120days validity (calculated from the day you do the prepaid top up). After downloading and setting up your account, the StarHub Prepaid App provides users with easy access to a wide variety of related services. Subscribe to StarHub mobile plan and enjoy a range of value-added services such as international calls, StarHub apps and more. If you press 2 For termination of broadband or TV services, you may contact our Customer Service hotline at 1633. VivoCity 1 HarbourFront Walk #02-202 Singapore 098585 Open 11am – 9:30pm daily. 67425555 golden number lucky number business hotline Singtel starhub m1. Download the app here for iOS and Android. g. You can do this online or via the mobile app. How to Top-Up Your SIM Card. StarHub TV+ customers You can access Netflix via these methods: On Ch 525; Launch the Netflix app directly from the home screen; SINGAPORE, 26 July 2023 – M1, Singtel and StarHub will retire all 3G services, including voice, messaging and data, which are no longer widely used in Singapore, with effect from 31 July 2024. 1. Prepaid / Maxx. General Service Hotline Available 24 hours. If you have StarHub Broadband with TV+ or Fibre TV, you'll have to request relocation. Business. PLAY categories with our StarHub Rewards Programme. Top-up at your own convenience online. # A replacement request happens when your existing mobile device is no longer in your possession. Calling from Singapore 1693 Calling from Overseas (65) 9365 1693 (IDD Charge Apply) Operating Hours 9am to 9pm Daily. Validity: 90 Days; Price: S$8; Local Data: 1 GB %PDF-1. All Articles Compare the Best 5G SIM-Only Plans in Singapore (2025) Contact Us; FAQ; Other Useful Links. 22 per minute: $0. M1 Shop. Earn Rewards points for every call (for postpaid customers) #NeverStop chatting with loved ones on StarHub’s new senior-friendly mobile plans. OCBC App. You can perform a self top-up by calling our Prepaid hotline at 9850 0000. Yes, you’ll retain your existing StarHub prepaid number and balance credits. . One Raffles Place (OUB Centre) 1 Raffles Place #05-08 Singapore 048616 Mon – Sat Open 10:30am – 7:30pm Closed on Sun & Public Holidays The party that you are trying to contact will receive an incoming call, and you will see "Private Number" or "Withheld" on your mobile phone when you receive a "call back". 您所预购的SIM卡须在预购日算起的两个月内，到下列 Pay bills using "StarHub Account No" in the following channels. yusoffb01 Arch-Supremacy Member. starhub. Related Articles. Make crystal-clear video and voice calls . These cards must be enrolled with security The new StarHub Prepaid App helps you to take control of your prepaid account without the hassle of waiting in lines. The monthly spending is calculated based on monthly subscription, value-added services fees, usage charges (e. Available only for Prepaid SIM and Travel SIM customers. To speak to a customer service representative, simply dial 1633 from your StarHub mobile phone, or +65 9850 0000 from any other phone. Where can I view the APN configuration? If you’re using an Apple device, Contact Us; FAQ; Other Useful Links. You can purchase a new Tourist eSIM plan with 14-day validity on the StarHub app here. Tel Number: The telephone number will be listed if available. Supported phone models include the Samsung Galaxy S21 5G, OPPO Find X3 Pro 5G and Xiaomi Mi 11 5G, with more to come. 9. Offers are valid till a date determined by StarHub. You will be asked to provide Subscribe for our mobile plan and get our Mobile Add-on services. Enjoy all these benefits when you use our services: Stay connected with your loved ones while traveling overseas with Prepaid Roaming service. Roaming, surfing and texting have never been easier with our range of prepaid SIM cards! Buy Prepaid SIM Cards in Singapore - StarHub Get in touch with StarHub Business customer service today and get the most effective solutions. Switch to StarHub; Store Locations; Reviews, Guides & How-To's; Now with StarHub ePayment service, you have the luxury of paying your StarHub bills in the comfort and convenience of your own home, or anywhere else for that matter. GOMO service is provided by Singtel Mobile Singapore Pte Ltd. 2025 Guide to StarHub Prepaid SIM Cards. But why miss out on flexible data choices that include FREE 40GB on Sundays? Hotline Services. Terms & Conditions apply. If you activate using the same email address as your existing Max Ultimate subscription, you will concurrently be billed by both Max and StarHub. Joined Jun 17, 2008 Messages 15,194 an option would be to purchase the $15 Starhub Prepaid with specs listed below. Please check with your company representative or HR for your company's eligible offers. Both hotline and the helpdesk link you provided were useless as well. As part of the process, we'll book an appointment with Netlink Trust to activate fibre service in The StarHub Prepaid SIM card comes with main wallet credit and local data, plus a few freebies. You don’t need to request termination if you’re using a StarHub Prepaid SIM card as it automatically expires and de-registers if Step 1 : Select Top up Amount. The $15 value can then be used to extend validity / purchase data Our website uses cookies to improve your online experience. The top-up amount will be charged to your monthly postpaid bill statement. ^ The 12-month period commences from the NOTE: 1 For the Complimentary Hub Trooper Service, it will be one-time for Gold membership and unlimited times for Platinum members. StarHub Prepaid App and online top-up special: Get FREE 500MB* local 4G data. StarHub’s 1633 service hotline is also open 24 hours daily for customers who may require further assistance. Enjoy your unused data back in Get 10% discount when you top-up StarHub Happy Prepaid SIM card with bonus data, talktime, and credits. Star Plan is StarHub’s no-contract SIM only plan. You need to use a 4G mobile device (handset/dongle/tablet), subscribe to any SmartSurf HD or Lite, XS, S, M, L, XL plans or 4G mobile plan or MaxMobile Elite (6GB/11GB) datapack plan or #hellochange mobile plans or Mobile+ plans or new 4G mobile plans, and subscribe to International Roaming service or Pay-As-You-Roam service. - Payment made will be updated on our system within two days. Terminating Your StarHub Services. Apr 17, 2017 #2 should be network issues. Users can easily top up their Starhub prepaid SIM cards at any time by purchasing top-up cards or using online banking or credit card payments. Find out how you can manage your account easily with StarHub self-help Support portal here. NOTE: All StarHub Shops listed below do not process any billing matters. Please visit any StarHub Customer Service Centre to re-register within the given time period. SIM registration with passport will be subjected to thirty (30) days validity as per IMDA’s regulations. 900 25/08 Called the hotline again up to ask about progress on fixing my mobile data but there were no updates Edit: 26/08 Talked to the customer service representative and the gist is that they cannot do anything for me but to expedite the case to the back end team and will get back to me within 48 hours. 2. Checking Balance. StarHub’s SIM-only plans offer flexible options designed to fit a variety of user needs. My Account website. ZrE0_Cha0s Arch-Supremacy Member. Your Prepaid number may be registered with incomplete or inaccurate particulars previously. Important. Calling from Singapore Operating Hours 24 hours. 67 balance in my starhub prepaid card. You don’t need to request termination if you’re using a StarHub Prepaid SIM card as it automatically expires and de-registers if Looking for the best no contract sim only 5g plan? Start your giga experience today! For termination of broadband or TV services, you may contact our Customer Service hotline at 1633. Enjoy more data, free roaming data and 5G network with StarHub's affordable & flexible Prepaid Star Plan! For both Singtel & Starhub prepaid, you need to contact Singtel/Starhub directly -- if you wish to enable (or disable) mobile data at the telco side (for your Singtel or Starhub prepaid). Generally, the most crucial difference between prepaid and postpaid plans lies in when users pay for the services that they use. Top 6 Questions. We bake cookies into our site to show you content we think you’ll be interested in, and do things like remember what you’ve added to your shopping cart. StarHub Prepaid App is a mobile application that allows you to manage your prepaid account anytime, anywhere. Starhub prepaid SIM cards come with a certain amount of data, minutes, and SMS messages included, and users can choose the plan that best suits their needs. Updating your email contact is the same as changing your Hub iD, which you need to log in to your StarHub apps and sites. Alternatively, if you already have a prepaid card but don’t wish to buy a plan, you can choose to surf “pay-per-use” at a data charge of 5¢ per 10KB. These SIM cards come with great features and are available at discounted prices, making them an excellent choice for budget-conscious individuals: 1. Step 6: Accept the Terms and Conditions on mobile / Review and submit your top up request on desktop. StarHub prepaid app Top-up: available for download on the App Store and Google Play. By continuing your visit, you agree to our use of them. These exclusive videos are packed with essential tips and strategies to help you outsmart scammers and secure your digital life. If you’d like the flexibility to add other data plans and Value-Added Services, pick any top-up that gives you Main Wallet credit. You can access Netflix on Ch 525 or Ch 899 (Apps) on your Fibre TV Set-Top Box. Contact Us; FAQ; Other Useful Links. 05 per text: 30 minutes of Card Top-up, StarHub Prepaid Card Top-up). Tap on “Mobile”. StarHub S$8 Prepaid SIM Card. Any alteration(s) on this redemption voucher will not be accepted. 2020. Here’s the info about Happy Roam. Support. Prepaid Roam is the perfect travel buddy for all your data needs, and is available for everyone! Data Roam at Singapore data rates in these popular destinations. With a clean, new interface that is simple and fuss-free, the StarHub Prepaid App gets you better equipped for your prepaid needs, on-the-go. New. If anybody interested I can do a balance transfer from my starhub prepaid to your starhub prepaid; and upon completion of transfer you pay pay me $5. You can start using your number on your new StarHub SIM card. You can call our hotline for assistance. The StarHub Prepaid SIM card comes with main wallet credit and local data, plus a few freebies. Newsroom Search. Wiki User. Likewise, if you opt for a Singtel Prepaid SIM card, you can manage your account with the Singtel Prepaid hi!App and Starhub has the Starhub Prepaid App. For iOS users: I purchased starthub online store set delivery date n time on the delivery date the starhub app show the appointment in processing, i check tracking number system show the number invalid, I call starh ub service center to double check the estimate timing arrival they said cannot check in they system. For the most updated details, You may call our Prepaid hotline at 9850 0000 and select option 4 in the main menu to check if your Prepaid SIM card has been registered with StarHub. Call +65 6873 2828. Ensure that there's a valid credit/debit card tied to your account or you have sufficient StarHub Dollars for payment. Discover the best StarHub mobile plans, from flexible SIM-only options to 2-year contracts with new devices—find the plan that fits your lifestyle and needs. Media Contacts. 18. Charge Prepaid SIM usage to a StarHub Postpaid account 拨打回国：用Starhub卡打回中国电话前面需加018。手机：018+86+手机号座机：018+ 86+区号+电话号码（注：区号开头的0要去掉） 注：以下预付卡均可通过StarHub Prepaid App充值来延长SIM卡的有效期。卡的售价就是卡上面值。 1. For more details, visit http://www. With Star Plan, you can enjoy the perks of joining Singapore’s #1 awarded network – best speeds, streaming and customer experience – plus, the freedom from 2-year mobile contracts, with no bill shocks, ever. Tap “Manage account” and select a service. You can report a problem or issue with your My boomer prepaid card is also expiring soon and need to extend the validity, already top up until $80++ already Click to expand In past some actually let you cannibalize existing money in account, your $80 to extend lifespan Horrible experience with them. √ SMS notification will be sent to your StarHub mobile contact number upon successful payment made Simply top up your Prepaid mobile line, log in to StarHub app and tap "More" here. By using our prepaid online top-up. For Business registered accounts Each Passport holder can only register up to 3 Prepaid SIM cards (regardless of service provider). - A minimum payment amount of S$20. For our shops listed above, we provide assistance on sales-related transactions such as port-in requests, and new sign-ups/recontracting for mobile, TV+, broadband, and Digital Voice Home. 24 hours a day, 7 days a week. Port your prepaid mobile to postpaid with Singtel/M1 first, then port in your postpaid Singtel/M1 mobile to StarHub Postpaid via the online store. Cardholder Support CANNOT provide further At StarHub, your safety is our top priority. You can redeem your reward points online anytime, anywhere! Privileges and Deals | StarHub Rewards At StarHub, we take your feedback seriously. See below post: crystalnox said: I think so too, my StarHub card lost 5 cents only after I toggled VoLTE on for fun. √ Latest account balance automatically appears on AXS secure platform each time you wish to pay bill. StarHub I been paying for your dame broadband service and yet for 3 days I cannot use it call and call yet no progress first when I ask for relocation yr man say cannot submit request as I have request for recontact once recontact yet no call from yr side about my relocation then I call back yr guy name Rolando say will help me do the request for relocation services on Via StarHub App Step 1: Log in with your Hub ID on StarHub App and tap on "Pay" > "View & pay your bill" > Select a billing account, tap the three dots, and choose “Manage bill notifications” Step 2: Select "Email or SMS" for StarHub e-bill notifications and click "Submit" - Payment made will be updated on our system within two days. ∙ 13y ago. That means no confusing rates for different times of the day! For a good cause If your smartphone is locked, contact your carrier to unlock it before heading to Singapore. Operating Hours. Rollover up to 400GB data, up to 2000 IDD minutes, 2000 local minutes and 1000 SMS every month. You can check your outstanding balance online through StarHub app or My Account in just a few easy steps! StarHub app 1. Last update at 2025-04-04 05:15 She only needs a little data for whatsapp call to contact each other when we run errands separately in the mall. Tonight, I decided to swap the Boost SiM, with the Starhub and Singtel SIM card in turn, in order to check the balance. com. Postpaid Roaming. Data plans from as low as $5 for 1GB! Easily top up, check data usage and more with StarHub Prepaid App. For Business registered accounts Contact Us - Success Thank you for your message and for reaching out to us. # A swap request is when your existing mobile device is collected back, in exchange for a like mobile device (new or refurbished). The IMDA requires telcos, including StarHub, to make it possible for users to "through functioning mobile equipment at any time and without charge, contact the relevant police service (namely 999 or its substitute number), the fire and ambulance services (namely 995 or its substitute number) and any other national emergency services which How do I contact StarHub Singapore? Call 1633. You will be asked to provide your NRIC or StarHub Customer Service Centre. If you want to view or update your contact details, you can log in to the StarHub app via mobile number. View our latest phones, broadband plans, and rewards by redeeming your points. Device Setup & Troubleshooting. Call 9850 0000 toll free (or +65 9850 0000 from overseas) *Roaming calls made to the Customer Service Hotline (+65 6820 1633) from a StarHub postpaid mobile line will be capped at $2 per call regardless of the overseas destination customer is in. To resume your service, you have to pay for your balance via StarHub app. I have about $9. Call Hold Put your active call on hold while you answer a new call. 40 validity extension immediately, without waiting till the last day. Rest assured that the credit in your main wallet will be transferred to Star Plan after the switch. Improved customer experience: √ Offer popular and convenient payment modes. Toggle navigation. +65 StarHub Customer Care. You don’t need to request termination if you’re using a StarHub Prepaid SIM card as it automatically expires and de-registers if If you’re using Singtel/M1 prepaid mobile, you can do any of these: Port in to StarHub Prepaid first at our StarHub shops, then port in your StarHub Prepaid to StarHub Postpaid via the online shop. In collaboration with Sony Music, info-communications provider StarHub will launch the first of a series of limited edition prepaid top-up cards tomorrow. If you are servicing your device contract, you can upgrade your plan to the same or higher monthly subscription plan with no additional fees to enjoy more data with StarHub's 5G She is using starhub prepaid. Easily check your card balance, transaction history, activate voice and data plans and do so much more. With the retirement of 3G networks, mobile operators will be able to repurpose some of the freed-up spectrum to improve 5G services, which offer faster speeds, higher data Can this current SIM (It's pretty old) be cutted down to a Nano SIM? 🔍 Compare StarHub's 5G SIM-only Star Plans . Top-up at your own convenience online anytime, anywhere. Singapore, 17 October 2018 – Starting today, StarHub Mobile prepaid customers will be able to enjoy free local outgoing calls every day as long as they have an active data plan – a first in Singapore. 3. Via StarHub Prepaid App. Log in and tap “More” (you’ll see this at the bottom right of the screen). This is dependent on the roaming partner’s network. Pay Bills Online. Plus, 15% ~ worth of Bonus Credit when you top up a min. 7 %µµµµ 1 0 obj > endobj 2 0 obj > endobj 3 0 obj > endobj 4 0 obj >/Font >/XObject >/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 841. Other Methods of StarHub Prepaid Card Top-Up. If you port to Starhub prepaid, VoLTE is also available on Starhub prepaid. If you wish to keep your number, DO NOT cancel your current mobile line! It must be active until the switch is done. The winner of StarHub’s ‘The Great Sing Step 1 : Select Top up Amount. Plaza Singapura 68 Orchard Road #B2-17/18/18A Singapore 238839 Open 10:30am – 9pm daily. StarHub Prepaid App, Online Top-Up, StarHub Mobile Postpaid Account: $10 or more: 15% Bonus Credit: $20 or more: Up to 15% Bonus Credit: Top up at StarHub Authorised Retailers: $20 or more : NOTE: Contact Us; FAQ; Other Useful Links. +65 Surf and stay connected with StarHub Prepaid. Sales Hotline Mondays – Sundays, 10am – 8pm. # FREE unlimited use of text messaging, images, voice messaging and video messaging on WeChat, WhatsApp Messenger and LINE is valid for 180 days from activation date of your $15 StarHub Prepaid SIM. For $50 StarHub Prepaid SIM, the free 5GB data roam can be used locally as well as overseas in countries listed in the Happy Roam destinations. Switch to StarHub; Store Locations; Reviews, Guides & How-To's; StarHub App. teasq oub ayszrxg tqbfook wvyb pqgx eqzt smev vbsom wqrcvd eazb oiz uxvcelu citlton sjhk